Shipping policy

Q: How quickly do you ship? 

A: Since the only thing you can purchase is In Stock items, orders generally ship within 1-2 business days. 

Q: What shipping methods are available? 

A: We offer USPS Media Mail and Priority Mail as well as domestic UPS services. These can be selected at checkout. 

Q: Do you offer local pick up?

A: If you live in, nearby or plan on visiting Bucks County, PA, local pick-up can be arranged. Select that option at checkout and someone will contact you to make arrangements for pick up. You cannot simply show up to pick up your order. Previous arrangements must be made with Ottsville Record Garage.

Q: Do you ship Internationally?

A: No. At this time, we only ship within the United States and surrounding territories. International shipping (even to Canada) is costly and slow. Until we can find a better shipping solution for international shipments, we will only ship within the US. 

Q: I live in Canada but have a PO Box just over the border. Will you ship to that PO Box located in the US? 

A: Yes.  But we can only ship via USPS when shipping to a PO Box. UPS does not deliver to a PO Box.

Q: Do you drop ship?

A: Don’t want your significant other to know that you bought more records? I get it. Just fill out the shipping address at checkout and we’ll ship it there as long as it is within our shipping guidelines (No International Shipping). 

Q: I bought a gift for someone and I don’t want you to include the receipt when you ship it to them. Is that possible? 

A: Yes.  Just let us know and we’ll accommodate your request. 

Q: Do you offer free shipping? 

A: Yes. Orders of $69.99 and above will receive free Media Mail shipping via USPS.